Field Service Management

CareAR

Partner Overview

CareAR is an augmented reality support platform for field service and customer service organizations.CareAR, A Xerox Company, is the Service Experience Management (SXM) leader. We make expertise accessible instantly for users through remote, live visual augmented reality and AI-driven interactions, instructions and insights as part of a seamless digital workflow experience. CareAR sets the benchmark for the SXM category, by bridging skills gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety. Learn more at CareAR.com.CareAR makes expertise accessible instantly for users through remote, augmented reality and AI interactions, instructions and insights as part of a seamless digital workflow experience.

Benefits

Reduce resolution times
Deflect costly dispatches
Higher first-time-fix rates
Increased customer satisfaction ratings
Resolve problems remotely
Bridge the skills gap between attrition eligible employees and early-career employees

Features

See what the end-user sees
Solve problems remotely
Capture and save sessions for training content in the future

Details

Category:Field Service Management
Solution type:Referral Partner
Required software:KMZ MOTOR Fleet
Supported region:United States
Language:English
By:CareAR Inc

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