What is Mobile Resource Management (MRM)?

Any company that operates with a team of mobile workers can benefit from MRM - from delivery fleets, to heavy equipment and construction providers, to trucking companies.

Operations
An MRM solution provides operations managers with complete visibility into everything that’s on-the go so that teams can help to control costs, reduce idle times, improve dispatching, aim for the best customer experience, and maintain compliance with all safety standards and regulatory mandates.

Fleet management
MRM programs can help keep vehicle fleets running efficiently by controlling maintenance costs and downtime, planning efficient routes and tracking fuel consumption. An MRM solution can help dispatchers assign the right number and type of mobile assets to the right job sites, people and vehicles.

Safety
With MRM, teams can maintain worksite safety and improve the security of worksites. By identifying unsafe driving behaviour, tracking heavy machinery operator performance, providing insights into accident or damage claims, and protecting against potential fraud, theft and supervisory negligence claims, businesses can reduce risk due to consequential losses.

HR
Human resources can use an MRM solutions to gain near real-time connectivity with on-the-go employees. Whether it’s visibility, near real-time coaching, additional training or helping vehicle operators to hit efficiency targets, an MRM software solution gives HR the tools they need to make employees even better.

Sales and customer relations
An MRM solution helps to provide more on-time service calls, increase the number of deliveries and appointments, and provide better ETA visibility to customers.

Finance
An MRM solution helps improve cash flow and speeds up billing by enabling the finance department to streamline payment and processing operations, as well as reduce invoice and settlement disputes.

Tax
An MRM solution can help simplify the classification of business and personal journeys. This helps to reduce administration time and produces mileage reports in an IRS-ready format.

Payroll
By making aspects like miles and hours driven, hours on site, and time from clock-in to departure easy to measure, and by moving from paper to electronic timesheets, an MRM solution helps payroll to perform more efficiently.